🔒 Polaris3D Privacy Policy

Article 1. Purpose of Processing Personal Information

The Company processes personal information for the following purposes and does not use it for any purposes other than those specified. If the purpose of use changes, the Company will obtain separate consent.

1. Website membership registration and management
   • Confirming intent to register, identifying and authenticating the individual, maintaining and managing membership status
   • Preventing fraudulent use, providing notices and notifications, handling civil complaints, etc.
2. Provision of goods or services
   • Shipping goods, providing content and services, sending contracts/invoices
   • Identity/age verification, fee settlement, debt collection, etc.
3. Handling of grievances
   • Verifying the identity of the complainant, checking the details of the complaint, and notifying the results of handling, etc.

Article 2. Processing and Retention Period of Personal Information

1. The Company retains and uses personal information only within the period stipulated by laws and regulations or the period consented to by the data subject.
2. Retention periods by item are as follows:
   • Website membership registration and management: Until membership withdrawal. However, in the following cases, until the reason is resolved:
     • When an investigation/prosecution related to violation of relevant laws is in progress ➝ until completion
     • When a creditor–debtor relationship exists ➝ until settlement is completed

Article 3. Provision of Personal Information to Third Parties

1. The Company does not provide personal information to third parties without the data subject’s consent.
2. Exceptions are as follows (where applicable):

📊 Consent to collection of customer journey data For lead-conversion analysis and marketing advancement, the Company may collect a customer’s visit path and click history before form submission. This data consists of browser information, visit time, referring page, etc., and does not identify an individual.

Article 4. Outsourcing of Personal Information Processing

In accordance with Article 25 of the Personal Information Protection Act, the Company specifies security, restrictions on re-consignment, and liability provisions in outsourcing contracts and supervises the consignee. If the details of outsourcing or the consignee change, the Company will disclose it immediately through this policy.

Article 5. Rights of Users and Legal Representatives and How to Exercise Them

The data subject may exercise the following rights against the Company at any time :

1. Request to access personal information
2. Request correction of errors
3. Request deletion
4. Request suspension of processing

Requests may be made in writing, by phone, email, or fax, and the Company will take action without delay. When exercised through an agent (including a legal representative), a power of attorney must be submitted.

Article 6. Items of Personal Information Processed

1. Membership registration and management
   • Required: ID, password, address, email
   • Optional: Name, date of birth
2. Provision of goods or services
   • Required: ID, password, address, email
   • Optional: Name, date of birth
3. Items automatically collected
   • IP address, cookies, MAC address, usage records, visit records, records of misuse, etc.

Article 7. Destruction of Personal Information

1. The Company destroys personal information without delay when the retention period expires or the processing purpose has been achieved.
2. When preservation is required by law, the information is stored separately in a different database (DB).
3. Destruction methods :
   • Electronic files: Deleted in a way that cannot be restored (e.g., low-level format)
   • Paper documents: Shredding or incineration

Article 8. Measures to Ensure the Safety of Personal Information

1. Administrative measures: Establishing internal management plans, employee training
2. Technical measures: Access control, encryption, installation of security programs
3. Physical measures: Access control for computer rooms and data storage rooms

Article 9. Operation of Cookies

1. The Company uses cookies to provide customized services.
2. A cookie is a small amount of information stored in the user’s browser.
3. How to refuse cookies:
   • Web browser menu ➝ Tools ➝ Internet Options ➝ Privacy settings
   • Refusal may limit the use of certain services.

Article 10. Personal Information Protection Officer

For inquiries, the Company will respond and handle them promptly.

Article 11. Department for Requests to Access Personal Information

Article 12. Remedies for Infringement of Rights and Interests

Article 13. Enforcement and Changes to the Privacy Policy

This Privacy Policy takes effect on December 22, 2022. Any changes will be announced through the Company’s website.

Consent to Collection and Use of Marketing Information

Polaris3D seeks to collect and use personal information as described below to provide better information and services. Personal information will not be used for purposes other than those listed, and if the purpose of use changes, prior consent will be obtained.

1. Items collected
   • Required: Name, email address
   • Optional: Position, company name, contact information
2. Purpose of collection and use
   • Provide marketing information such as newsletters, reports, events, and seminars related to the robotics industry
   • Promote new services and products, propose customized content
   • Perform marketing statistics/analysis and improve services
3. Retention and use period
   • Until consent to receive communications is withdrawn or membership is withdrawn
   • (if a customer requests withdrawal of consent, deletion will be immediate)
4. Right to refuse consent and disadvantages
   • You may refuse to consent to the collection and use of personal information; however, doing so may limit the provision of reports and news updates
5. Consent to receiving communications
   • Polaris3D may send robotics industry trends and marketing information via various channels such as email (marketing@polaris3d.co) and social media.
   • You may opt out at any time.